Privacy Statement

We are committed to protecting your privacy. Before providing us with any of your details, please read the following important information which concerns the protection of your personal data.

Collection of personal data

Generally, you can visit the Rivo website without providing any personal data about yourself.  However, for accessing some parts of our websites, such as downloading certain documents we may need to collect personal data from you.  We will hold and process any personal information which you provide via the site or by submitting emails and/or online forms for our own internal business purposes and we will not pass on or sell online personal information to third parties. The purposes, for which your personal data is collected, are described below, along with a brief description of how your Personal Data may be handled in each case. If at any time you no longer wish to receive information from us, please email info@rivo.co.uk with the word ‘STOP’ in the header.

  • Communicating with you.  We will follow up on comments and other requests that you submit to us through our website, such as requests for our white papers or to be added to our newsletter mailing list.  This may include calling you back by telephone or communicating with you via email. If at any time you no longer wish to receive information from us, please email info@rivo.co.uk with the word ‘STOP’ in the header.
  • Recruitment.  If you submit your resume online, we will use your personal data only for recruitment-related purposes, which may include contacting you via email, telephone or post.
  • Supplier/ Partner request. If you are a third-party supplier/ partner looking to register interest in supplying products and services to Rivo.  We will use this personal data to contact you via telephone or email.

Cookies and IP addresses

We may collect information through our website by using cookies and IP addresses. All information collected by means of cookies or IP addresses will be anonymized, aggregated and only used to develop and track traffic patterns and the volume of use of our website.

Links to third party websites

Our website contains links to other websites.  Rivo is not responsible for the privacy practices, the content or terms of use of these websites. We recommend that you examine the privacy policies and terms of use of these third party websites to understand their procedures for collecting, using, and disclosing your information.

Legal disclosures

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law: when we have a good-faith belief that such action is necessary to comply with European legislation, a current judicial proceeding, a court order or legal process served on our website.

Information Security

Rivo Software has put in place appropriate physical, electronic and managerial procedures to prevent unauthorised access to your personal data, maintain personal data accuracy, ensure correct use of information, and secure any personal data we collect online. We are accredited to ISO27001.

Safe Harbor

Rivo Software complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.  Rivo Software has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Rivo Software’s certification, please visit http://www.export.gov/safeharbor/. Rivo is committed to resolving any privacy concerns that you may have. If you believe that your privacy has been violated in contravention of the Safe Harbor Privacy Principles, you should contact Rivo at info@rivosoftware.com and Rivo will take necessary steps to resolve such issues

Changes to our Privacy Policy

Rivo reserves the right to change this Privacy Policy at anytime without prior notice. If we decide to change our Privacy Policy, we undertake to post any changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Therefore, you should check the Privacy Policy each and every time you access the website. The Rivo Privacy Policy was last updated on 31 October 2011. Rivo utilises the self-assessment approach to assure our continuing compliance with our Privacy Policy.